Managed services is the practice of outsourcing day-to-day management responsibilities and functions as a strategic method for improving operations and cutting expenses. This can include outsourcing HR-activities, production support and lifecycle build and maintenance activities. The person or organization that owns or has direct oversight of the organization or system being managed is referred to as the offeror, client, or customer. The person or organization that accepts and provides the managed service is regarded as the service provider.
Lofty undertakes to providing an unique set of services to its clients either proactively or reactively. Customers face an uphill battle to scale and manage their infrastructure while successfully lowering expenses. By leveraging managed service providers, it becomes much more cost-effective to have access to best-in-class tool sets, hardware, software, and even specialist technology expertise by only paying for what they utilize.